I would like to take this opportunity to thank you for all you have done over the last ten years...
I would like to take this opportunity to thank you for all you have done for us over the last ten years. We have four StrataVisors that are in the field almost continuously. They have been extremely reliable despite the rough handling they receive.
PASSCAL acts as a equipment facility for US research institutions. We loan the equipment to investigators for research and classroom education. These investigators receive little or no training in the use of the equipment before receiving it in the field. Yet the equipment is easy enough to use that they have no problems using the equipment with at most telephone support from our technicians.
When the equipment does need maintenance or system upgrading we have received outstanding support from your technical support staff. The prompt service has meant that we are able to support our users with a minimum of interruption to there projects.
We will be purchasing our first Geode system later this year and we look forward to another ten years.
Contact: James Fowler